Support

We're glad to help you get the most out of Selah.

Most questions are answered below. If you don't find what you need, email us and we'll reply as soon as we can.

Frequently asked

Does Selah work offline?

Yes. Reading the Bible works completely offline once the app is installed. To listen offline, download a book from the Listen tab while connected, and it will play without a connection afterward.

The audio won't play or keeps falling back to a robotic voice.

Streaming narration needs an internet connection. If a chapter won't stream, check your connection, then try again. Downloading the book for offline listening is the most reliable option and avoids interruptions.

How do I change the language?

Open Settings in the app and choose English or Español. The text, narration, and AI companion all follow your choice.

What is the AI companion, and is it reliable?

It's a study aid that responds to your questions with answers anchored to Scripture. It can make mistakes and is not a substitute for the text itself or for pastoral guidance. Always weigh its responses against the Bible.

How do I manage or cancel my subscription?

Subscriptions are handled by Apple. On your device, open Settings → [your name] → Subscriptions, select Selah, and choose to change or cancel. Cancelling stops future renewals; you keep access until the end of the current period.

How do I restore a purchase on a new device?

Open the app, go to the Premium screen, and tap Restore Purchases while signed in with the same Apple ID you used to subscribe.

I'd like a refund.

Refunds are processed by Apple. Visit reportaproblem.apple.com, sign in, find Selah, and request a refund.

How do I delete my data?

Your highlights, downloads, and settings are stored on your device — removing the app deletes them. For anything else, email us at brkdlkrn.app@hotmail.com.